Microsoft Teams Direct Routing
The most flexible, reliable, and secure way to
connect your phone system to the cloud.
Enterprise-Grade Telephony for Microsoft Teams
Quick & Easy Deployment
Our modern cloud-based solution for Microsoft Teams makes migration easy. Get calling, messaging, meetings and collaboration all-in-one application .
High Quality Calling
Tier 1 carrier-grade infrastructure powers our Direct Routing technology, guaranteeing crystal-clear calls every time you make a call.
No Hidden Charges
Save money by switching to our simple pay-per-user licenses as an alternative to Microsoft Calling Plans. No nonsense, up-front price structure.
Increased Flexibility and Control
You have more power over your calling environment when you use Direct Routing. You can pick your own phone company and set up your own calling options.
Reduced Costs
You can choose an alternative to Microsoft Calling Plans that has simpler licensing requirements and costs less money. No nonsense, up-front price structure.
Bring Your PSTN
Microsoft Teams PSTN Integration lets you make and receive phone calls using your telecom phone line. Teams users may manage all calls in the same interface thanks to this connection.
Unlock the Full Potential of Microsoft Teams with Direct Routing
Microsoft Teams is the best collaboration and productivity platform for a business of any size or scale.
Direct Routing allows you to integrate outbound calling with the Microsoft Teams client application, elevating your business’s communications to the next level.
Make & Receive External Calls Right From Microsoft Teams.
Modern cloud-based telephony solution Direct Routing, for Microsoft Teams, integrates a full-featured phone system into Microsoft Teams using either your existing PSTN carrier or a hybrid solution that allows you to select your PSTN and calling plans simultaneously.
This cutting-edge feature allows seamless integration with your existing PSTN trunks, eliminating the dependency on clunky PBX devices. By doing so, you can focus more on growing your business rather than dealing with cumbersome setups.
Key Features of Microsoft Teams Direct Routing
Direct Trunk Connection: Enjoy the convenience of connecting directly to your PSTN trunk without needing an intermediate device. This reduces complexity and enhances reliability.
Elimination of PBX Systems: Say goodbye to outdated PBX systems that often become a communication bottleneck. Teams Direct Routing offers a modern, efficient alternative.
Integration with Microsoft Teams: Experience the power of Microsoft Teams combined with direct routing, providing a unified platform for voice and video calls across your organization.
Microsoft Teams Direct Routing Benefits
Overall, Microsoft Teams Direct Routing is a cost-effective and flexible solution that can help organizations improve their communications.
Integrate Your Current Telephony Infrastructure With Microsoft Teams
Seamless Integration with PSTN Trunks
Microsoft Teams Direct Routing offers a direct trunk connection to your PSTN trunks, eliminating dependency on outdated PBX devices. This integration ensures reliable communication without the need for intermediary hardware, streamlining your operations and reducing potential disruptions.
Unified Communication Across Platforms
Whether you’re managing a small business or scaling up with enterprises, Microsoft Teams Direct Routing provides a unified communication platform that works seamlessly across different PBX providers like Cisco, Avaya, Tandem, etc. This compatibility ensures consistent performance regardless of the system you choose to integrate with.
Leverage Certified Session Border Controllers
The success of Microsoft Teams Direct Routing depends on a certified Session Border Controller (SBC). devices easily manage call allocation, voicemail, and multi-line support for secure and reliable communication. Ribbon Communications SBC Edge and AudioCodes Mediant SBCs are reliable options.
How These SBCs Complement Microsoft Teams Direct Routing in Contact Centers
The integration of Ribbon SBC Edge or AudioCodes SBCs with Microsoft Teams Direct Routing significantly enhances the functionality and efficiency of contact centers. Here’s how:
Direct Integration: seamlessly connects with existing PSTN trunks, eliminating dependency on outdated PBX systems.
Enhanced Call Handling: provides robust call routing and voicemail management capabilities, ensuring smooth communication processes.
Scalability and Reliability: designed to handle varying call volumes and complex scenarios, ensuring consistent performance during high traffic times.
Advanced Features: supports multi-line calls and customizable policies, improving customer satisfaction and operational efficiency.
Now Offering Free 30-Day Proof-Of-Concept Trial
We are prepared to assist you at any stage of your Microsoft Teams deployment, from planning to implementation.
Please click the button below to express your interest in learning more. We’ll get in touch with you to schedule a convenient time for an exploration call with no strings attached.
Alternatively, call us free on +971555994648 to schedule a time that’s convenient for you.
Use Microsoft Teams to Its Fullest Potential.
By integrating your existing business telephony system with Microsoft Teams, you can protect and maximize your investment while gaining the flexibility of the industry-leading collaboration tool from Microsoft.
It is a simple and efficient method for integrating multiple communication tools onto a single platform.
Streamline workflows, boost employee productivity, and reduce expenses with the ultimate unified communications solution!
Choosing Capstar Solutions: Your Partner in Seamless Integration
At Capstar Solutions, we specialize in delivering professional-grade Microsoft Teams Direct Routing solutions designed to meet the unique needs of your organization. Our expertise ensures a smooth transition with minimal downtime, maximizing the benefits of our technology while maintaining operational efficiency.